If an applicant needs to correct their name in the PSI system, what is the required first step?

• A. They must process the correction in the IACRA system first.
• B. They should directly edit in the PSI system.
• C. They must contact the testing center for a manual update.
• D. They should submit a change request by mail.

Answer: (A)

Start with the IACRA system. In FAA procedures, the official identity and personal information for an applicant are maintained in IACRA, and PSI pulls its records from that source. So any name correction must be initiated and approved in IACRA first, ensuring the FAA’s master record is updated. Once the name change is completed in IACRA, the update will flow to the PSI system so your testing profile and credentials match the new name. Direct edits in PSI aren’t the approved path and won’t reliably update the official record. If needed, you’ll typically provide supporting documentation (like a legal name change document) when making the update in IACRA.