What is the procedure if an applicant's name on the AKTR does not match the application?

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Multiple Choice

What is the procedure if an applicant's name on the AKTR does not match the application?

Explanation:
When identity verification across documents is off, the fix is to switch to a paper application and include an explanation with photo ID. This lets the testing staff review the discrepancy in person and confirm that the test results belong to the correct individual. The name mismatch between the AKTR and the application could compromise test security, so proceeding online or renewing the AKTR wouldn’t address the issue. A paper submission with a clear explanation and government-issued photo ID preserves the integrity of the process and ensures the applicant’s identity is properly verified.

When identity verification across documents is off, the fix is to switch to a paper application and include an explanation with photo ID. This lets the testing staff review the discrepancy in person and confirm that the test results belong to the correct individual. The name mismatch between the AKTR and the application could compromise test security, so proceeding online or renewing the AKTR wouldn’t address the issue. A paper submission with a clear explanation and government-issued photo ID preserves the integrity of the process and ensures the applicant’s identity is properly verified.

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